> ## Documentation Index > Fetch the complete documentation index at: https://docs.layoutmobile.com/llms.txt > Use this file to discover all available pages before exploring further. # Business value > What Layout Mobile delivers for local and multi-location coffee shops and how it fits with Square and your operations. This page summarizes the **business value** of Layout Mobile for coffee shop owners, technical evaluators, and partners or investors. It stays high-level and avoids implementation detail. ## For multi-location coffee shop owners ### Your brand, your app You get a **native iOS app** under your brand — your business name, logo, colors, and menu — published to the App Store as its own listing. Customers download your app, choose a location, order ahead, and pay with card or Apple Pay. You don't build or host the app; Layout runs the platform and keeps it in sync with your Square account. ### Works with what you already use Layout is built for merchants who already use **Square** for POS and payments. We don't replace Square; we add a mobile ordering, engagement, and kitchen layer on top: * **Catalog and locations** — Managed in Square; synced to the app automatically via webhooks and a daily job. * **Payments** — Processed by Square. Settlement and reporting stay in your Square account. Zero transaction fees from Layout. * **Loyalty** — If you use Square Loyalty, customers can see their balance, enroll, and earn points in the app. * **Kitchen** — Use our kitchen panel (Layout KDS), Square KDS, or Square Expeditor; we support all three. ### Customer engagement built in Every plan includes tools to bring customers back: * **Push notifications** — Unlimited. Send targeted messages or let loyalty point notifications fire automatically. * **Announcement cards** — Surface in-app messages about promotions, new menu items, or store news. * **Welcome offer** — Automatically apply a first-order discount for new customers. * **Promotions & featured items** — Run in-app promotions (with optional Square discount codes) and highlight specific menu items. ### Gift cards (Plus) On the Plus plan, customers can purchase, reload, link, and redeem **Square gift cards** directly in the app. Designs are configurable per brand. ### One dashboard, all locations * **Dashboard** — Configure branding, which locations are active, order and pickup behavior, promotions, and analytics in one place. * **Kitchen panel** — See orders by location and move them through status. Optional customer-facing status and push notifications with Layout KDS. * **Analytics** — Revenue and order analytics by location, with engagement metrics on Plus. ## Plans at a glance | | **Starter** | **Pro** | **Plus** | | --------------------------------- | ----------- | ----------- | ----------- | | **Price** | \$0/month | \$250/month | \$500/month | | Branded iOS app | ✓ | ✓ | ✓ | | Customer accounts & order history | ✓ | ✓ | ✓ | | Square Loyalty integration | ✓ | ✓ | ✓ | | Unlimited push notifications | ✓ | ✓ | ✓ | | Announcement cards | ✓ | ✓ | ✓ | | Basic dashboard | ✓ | ✓ | ✓ | | **Mobile ordering** | — | ✓ | ✓ | | Real-time menu sync with Square | — | ✓ | ✓ | | Zero transaction fees | — | ✓ | ✓ | | Revenue analytics | — | ✓ | ✓ | | Featured items | — | ✓ | ✓ | | Advanced dashboard | — | ✓ | ✓ | | **Square gift cards** | — | — | ✓ | | Priority support | — | — | ✓ | | White-glove onboarding | — | — | ✓ | | Quarterly performance reviews | — | — | ✓ | | Detailed engagement metrics | — | — | ✓ | | **Additional location** | N/A | +\$150/mo | +\$150/mo | See [Pricing](/pricing) for the full breakdown. ## For technical evaluators ### Clear integration model * **Square as source of truth** — Catalog, locations, inventory, and payments flow through Square. We sync and orchestrate; we don't duplicate payment processing or replace your POS. * **Square OAuth with auto-refresh** — Connect once; tokens are refreshed automatically. No manual reconnect needed. * **14 Square scopes** — Catalog, locations, payments, customers, loyalty, gift cards, and inventory — covering the full feature set. * **Webhook-driven** — 11 Square webhook event types handled: catalog, inventory, location, loyalty, customer, order, fulfillment, and payment events. * **Secure, tenant-scoped** — OAuth tokens and data scoped by company and location. `merchantToCompany` routing ensures webhooks never cross tenant boundaries. * **Reliability** — Idempotent payment creation to avoid double charges; order state checks; daily scheduled sync backstop; auto-refreshing Square tokens. ### Architecture and operations * **Hosted platform** — No merchant-hosted servers or databases. Layout runs the backend, dashboard, and panel. * **Stripe billing** — Subscription management via Stripe; billing status (active, past\_due, canceled) gates features at the plan level. * **Per-brand App Store listing** — Each merchant's app is submitted to the App Store under their brand with per-company Universal Links via dynamically served Apple App Site Association files. ## For investors and partners ### Market and product fit Layout targets **local and multi-location coffee shops (and similar quick-service merchants) on Square** who want: * A **branded mobile app** without building and maintaining their own. * **Alignment with Square** — same catalog, locations, payments, loyalty, and gift cards they already use. * **Engagement tools** — push notifications, promotions, welcome offers, and announcements out of the box. * **Multi-location and kitchen** — one app, location-aware orders, and flexible KDS support. The product is scoped to **add value on top of Square**, not replace it — reducing integration risk and fitting how these merchants already operate. ### Technical credibility * **Integration depth** — Square OAuth, 14 API scopes, 11 webhook event types, idempotent payments, catalog/inventory/loyalty/gift card sync. * **Security and reliability** — Tenant isolation, no card data in Layout, HMAC-verified webhooks, idempotency, auto-token refresh, daily sync backstop. * **Multi-tenant, multi-location** — Company and location model is explicit; data and access are scoped accordingly; additional locations billed transparently. * **Engagement layer** — Push notifications, loyalty integration, promotions, and gift cards create retention loops beyond simple ordering. ## Summary | Audience | Takeaway | | ------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Owners** | Branded iOS app for all locations; works with Square POS, loyalty, and gift cards; one dashboard and optional kitchen panel; engagement tools on every plan. | | **Evaluators** | Square-first, deeply integrated (14 scopes, 11 webhook types); tenant and location isolation; idempotent payments; auto-refreshing tokens; verified webhooks; Stripe billing. | | **Investors / partners** | Clear product-market fit (Square-based local/multi-location); three-tier pricing (Starter/Pro/Plus) with location add-ons; documented architecture and security. | For the rest of the story, start with [Overview](/overview) and [Pricing](/pricing), then [Architecture overview](/architecture/overview), [Square integration](/integrations/square), [Reliability](/reliability), and [Security](/security).