> ## Documentation Index > Fetch the complete documentation index at: https://docs.layoutmobile.com/llms.txt > Use this file to discover all available pages before exploring further. # Overview > Product scope, key concepts, and how Layout Mobile fits with Square and your operations. Layout Mobile is built for **local and multi-location coffee shops (and similar merchants) that use Square**. The goal is simple: add a branded mobile ordering experience, customer engagement features, and kitchen visibility — without replacing your POS or KDS. ## Key concepts ### White-label mobile app Customers see **your** brand: your business name, logo, colors, and menu. The app is a native iOS experience published to the App Store under your brand name. You don't host or build the app yourself; Layout runs the platform and keeps it in sync with your Square account and your dashboard settings. ### Square as the source of truth * **Catalog** — Items and categories sync from Square. Edits in Square flow into the app via webhooks and scheduled sync. Layout supports both standard Square categories and Square Menus. * **Locations** — Your Square locations are synced; you choose which are available for mobile ordering. * **Payments** — Checkout uses Square (card, Apple Pay). Funds and reporting stay in your Square account. * **Loyalty** — When you use Square Loyalty, customers can see their balance, enroll, and earn points in the app. Loyalty data stays in sync via webhooks and scheduled jobs. * **Gift cards** — Customers can purchase, reload, and redeem Square gift cards directly in the app. Gift card designs are configurable per brand. * **Inventory** — Sold-out states sync from Square so unavailable items are reflected in the app automatically. You keep one place to manage menu, payments, and loyalty; the app reflects that. ### Multi-location by design Everything is **company-first, then location**. One merchant account (company) has many locations. The app shows your locations; the customer picks one, then orders. Orders and kitchen display are scoped to that location. The dashboard and panel let you manage and view by location. ### Customer engagement * **Push notifications** — Send unlimited push notifications to customers on all plans. Notifications can also fire automatically when loyalty points are earned. * **Announcement cards** — Surface in-app announcements to highlight promotions, new menu items, or store news. * **Welcome offer** — A first-order discount for new customers, automatically deduped across phone number, device, and email. * **Promotions** — Merchant-created in-app promotions, with optional Square discount code integration. * **Featured items** — Highlight specific menu items at the top of the app. ### Kitchen display (KDS) Layout supports three modes: * **Layout KDS** — Our kitchen panel shows orders and status (accepted → making → ready → completed). Status updates drive customer-facing order status and optional push notifications or iOS Live Activity. * **Square KDS** — You keep using Square's kitchen display; the app shows an estimated pickup time instead of live status. * **Square Expeditor** — A variant where Square's fulfillment flow (PROPOSED → PREPARED) maps to Layout's status model. The "prepared" state triggers the ready signal without a separate making step. Your existing kitchen workflow stays central; we adapt to it. ### Scheduled ordering Customers can place orders for a specific future pickup time. The backend computes time slots based on your configured timezone and operating hours. Kitchen prep lead times (`kdsPrepLeadMinutes`) are factored in so orders are surfaced to staff at the right moment. ## What's in scope | Layer | What Layout provides | | ---------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Customer app** | Branded iOS app: menu, locations, cart, Square checkout, loyalty, gift cards, promotions, order status, push notifications, iOS Live Activity. | | **Merchant dashboard** | Branding, Square connection, location settings, order/pickup behavior, loyalty config, promotions, announcements, featured items, analytics, and operations. | | **Kitchen panel** | Location picker, order list, status flow, scheduled prep support; works alongside or instead of Square KDS. | | **Backend** | Secure APIs and sync: Square OAuth with auto-refresh, catalog/location/loyalty/inventory webhooks, order creation and payment, idempotent payment handling, gift cards, push notifications. | ## What stays in your control * **Square** — All payment processing, settlement, and Square reporting. * **Catalog and locations** — Managed in Square; we sync and respect your choices (e.g. which locations are enabled). * **Branding and behavior** — Logo, CTA color, app name, and ordering rules (e.g. pickup time estimates) are set in the dashboard. ## Plans Layout Mobile is available in three tiers. See [Pricing](/pricing) for a full breakdown. | Plan | Price | Best for | | ----------------------- | ------------ | --------------------------------------------------------------------------------- | | **Starter** | \$0/month | Branded app with loyalty and engagement features — no mobile ordering. | | **Pro** | \$250/month | Full mobile ordering, real-time sync, and revenue analytics. | | **Plus** | \$500/month | Multi-location scaling, gift cards, priority support, and white-glove onboarding. | | **Additional location** | +\$150/month | Each location beyond the one included in Pro or Plus. | ## Next steps * [Pricing](/pricing) — Full plan and feature comparison. * [Architecture overview](/architecture/overview) — How the system is structured at a high level. * [Integration flow](/architecture/integration-flow) — How data moves from Square and through the app and kitchen. * [Square integration](/integrations/square) — What we sync and how we connect.