For multi-location coffee shop owners
One branded app, all locations
You get a customer-facing mobile app under your brand—your name, logo, and colors—that works across all your locations. Customers choose a store, browse your menu, and pay with card or Apple Pay. You don’t build or host the app; Layout runs the platform and keeps it in sync with your Square account.Works with what you already use
Layout is built for merchants who already use Square for POS and payments. We don’t replace Square; we add a mobile ordering and kitchen layer on top:- Catalog and locations — Managed in Square; we sync so the app always reflects your current menu and stores.
- Payments — Processed by Square. Settlement and reporting stay in your Square account.
- Kitchen — Use our kitchen panel (Layout KDS) or keep Square KDS; we support both.
Control and visibility
- Dashboard — Configure branding, which locations are live, order and pickup behavior, and (if you use it) loyalty. View analytics and operations in one place.
- Kitchen panel — See orders by location and move them through status (e.g. accepted → making → ready → completed). Optional customer-facing status and notifications when using Layout KDS.
- Multi-location — One app, many locations; orders and reporting are location-aware so you can see performance by store.
For technical evaluators
Clear integration model
- Square as source of truth — Catalog, locations, and payments flow through Square. We sync and orchestrate; we don’t duplicate payment processing or replace your POS.
- Secure, tenant-scoped — OAuth for Square; tokens and data scoped by company (and location). No cross-tenant access; webhooks verified.
- Reliability — Idempotent payment creation to avoid double charges; order state checks; webhook verification; sync via events and scheduled jobs.
Architecture and operations
- Hosted platform — No merchant-hosted servers or databases. Layout runs the backend, dashboard, and panel; the customer app talks to our APIs and (where used) real-time channels for status.
- Documented at the right level — This documentation focuses on concepts, integration flow, reliability, and security. No internal schemas, secrets, or low-level APIs—suitable for evaluation and partner discussions.
For investors and partners
Market and product fit
Layout targets multi-location coffee shops (and similar merchants) on Square who want:- A branded mobile app without building and maintaining their own.
- Alignment with Square — same catalog, locations, and payments they already use.
- Multi-location and kitchen — one app, location-aware orders, and optional Layout or Square KDS.
Technical credibility
- Integration — Square OAuth, catalog/location sync, webhooks, idempotent payments. Clear separation of responsibilities (Square = payments and catalog source; Layout = app, orders, kitchen).
- Security and reliability — Tenant isolation, no card data in Layout, verified webhooks, idempotency. Principles are documented and designed into the flow.
- Multi-tenant, multi-location — Company and location model is explicit; data and access are scoped accordingly.
Summary
| Audience | Takeaway |
|---|---|
| Owners | Branded app for all locations; works with Square POS and KDS; one dashboard and optional kitchen panel. |
| Evaluators | Square-first integration; tenant and location isolation; idempotent payments; verified webhooks; no card data in Layout. |
| Investors / partners | Clear product-market fit (Square-based multi-location); documented architecture and security; no internal implementation exposed. |